Approach, Deployment and Results

This Workshop is designed to sensitize all personnel in software organizations to Quality and get their buy-in for continuous improvement, then provide a step by step, practical framework to Define, Control, Assure and Manage Quality - leading to Total Quality and measurable

The Workshop has been designed for those

• Project Manager, Software managers and practitioners interested in the Capability Maturity Model for Software (SW-CMM) or CMMI in area of SQA/PPQA
• Person wishing to be come SQA/PPQA , Enhancing Quality through and effective internal audit process.
• Quality Managers or those responsible for Quality wishing to extend and develop their previous knowledge of quality, systems and auditing skills.
• The organization, which got problems in SQA Implementation from your preparing for Assessment SEI-CMM or CMMI ML 2-3-4-5.
• TQM person, Software process assessment, software capability evaluation, or other appraisal teams using the CMM or CMMI
• Software engineering process group(SEPG) members who are doing software process improvement

This workshop helps prepare participants to make valid judgments regarding an organization’s implementation of PPQA (SQA). The course is helpful in identifying issues that should be addressed in performing software process improvement as structured by the SW-CMM or CMMI

SQA/PPQA is one of PAs (Process Areas) of level 2 of the Capability Maturity Model Integration (CMMI) of the Software Engineering Institute. This Workshop in its four days format.

The four-day course introduces participants to the PPQA (SQA) and its fundamental concepts. The course discussion emphasizes understanding of PPQA (SQA) activities and their characteristic key process areas of PPQA(SQA) (PAs).
This course fulfills one of the requirements to become a SQA person.

1. The Best Practices

2. Quality definitions

Belief systems changes precede behavior change. This module helps align attitudes, provides perspective, facilitates buy-in, and addresses people’s skepticism. What is Quality and why we need to control. Quality cannot be Controlled or Assured, least of all Managed, unless it is first Defined.

• Quality : The totality of features and characteristics of a product or service that bears on its ability to satisfy given needs.
• Quality Assurance: is the activity of providing to all concerned the evidence needs to establish confidence that the quality function is being performed adequately.
• Quality Metric : Quantitative measure of the degree to which the product possesses a given attribute that effects its quality.

This module provides guidance for defining Quality in concrete, measurable terms.

3. SEI- CMMI overview (stage and continuous representative)

The SEI Capability Maturity Model Integration for Software ,Services and Non-SW describes a framework that organizations can use to determine their ability to develop and maintain software; it is a model for organizational improvement. The CMMI is based on the process management work of W. Edwards Deming, Joseph M. Juran, and Phillip B. Crosby, and can be applied by organizations to improve their software process through a software process assessment. The CMMI also can be applied to software vendors via contractor evaluation.

CMMI define 5 levels of process Maturity based on an organization’s support for certain “process areas” (PAs). CMMI is a model against which a company’s software development process capability is measured. The objective of using the model is to attain increasingly more predictable process performance and product quality, while minimizing variation in performance from the desired level.

This module provides guidance for How does CMMI fit in your Organization.

4. SEI/CMMI-PPQA Model interpretation

• Purpose: Provide management with appropriate visibility into the process being used and the products being built.
• Involves
  • reviewing and auditing the software products and activities to ensure that they comply with the applicable procedures and standards
  • providing the software project and other appropriate managers with the results of those reviews and audits

• PPQA Implementation for SEI-CMMI Assessment
  • Organization planning and policy for PPQA (CO)
  • SQA Role and Responsibility in project (AB)
  • SQA Activities to perform (AC)
  • SQA Measurement and Analysis (MA)
  • SQA Verifying Implementation to Other PAs (REQM, PP, PMC, CM)
  • Continuous Process Improvement: How? For higher level 2?

5. SEI/CMMI-PPQA and MA

• What ‘s different from SEI/CMM –SQA and SEI-CMMI-PPQA
• How transition to CMMI –PPQA and MA

6. QA Tasks

• PPQA Model
• PPQA Implementation in life cycle
• QA Responsibility & Tasks
• Establish QA Organization and Responsibility
  • Select QA Task
  • Create/Maintain QA Plan
  • Implement QA Plan
  • Create/Maintain QA Procedures and Audit Report Templates
  • Identify QA Training
  • Identify/Select QA Tools
  • Improve Project QA Processes and QA Measurements

7. Defect Analysis

• “Defect” is Imperfection; lack of something essential.
• This module provides guidance for Categorization of sources of Software Defects and root causes of Defects.

8. Software Metric Design

• 6 Common Issues – Measurement Categories and Action Items.
• To design Project and Process Measurements Database for Processes Improvement.
• To define Earned Value Interim Milestones Method.
• This module provides guidance for Software Quality Metric Analysis.

9. Assessment

• Determine the degree of satisfaction for the Capability Maturity Model Integration PAs examined. Facilitate the initiation and continuation of process improvement actions.
• Assessment objective and principle.
• Assessment Plan

10.Recommendation from Instructor

• Implementing the CMMI in a smooth Manner.
• How to Transition CMM to CMMI
• How to prepare the Formal Assessment
• Establishes Software process Improvement (SPI) Plan.

Payment must be paid in full at least 7 days prior to the start of the class. The payment can be made:

1. Cheque should be made payable to "Software Park Thailand#2"

Or

2. Account transfer to "Software Park Thailand #2" Saving account no. 324-2-56262-0, Siam Commercial Bank, Chaengwattana Branch. Then, fax the deposit slip to +66 2 583 2884.

Notes:

• Withholding tax (3%) is exempt.
• Should you need to withdraw, you must send the notice of the withdrawal in writing no later than 7 working days before the commencement date. The cancellation less than 7 days will be subject to a fine of 40% of the fee.
• Software Park Thailand reserves the rights to cancel courses due to unforeseen circumstances.

For more information, contact our course coordinator :
Sararee  Chan-Urai
สรารี  ชาญอุไร
Tel: +66-2583-9992 Ext. 1422
Fax: +66-2583-2884
Email: sararee@swpark.or.th
You are encouraged to use the course schedule as a guide to plan your training. The schedule is accessible at www.swpark.or.th for more information.